Privacy Policy

The Privacy Notice for XL COURIER LIMITED, describes how and why we might access, collect, store, use and share your personal information when you use our service, including when you

 

  • Visit our website at https://www.xlcourier.com/,or any website of ours that links to this privacy Notice.
  • Engage with us in other related ways, including any sales, marketing, or events.

1. WHAT INFORMATION DO WE COLLECT?

  • Personal identifiers, contacts and characteristics (for example, name, contact details and physical address).
  • Geographic Location.
  • Telephone photorecordings.
  • Usernames and passwords.
  • Website usage data (for example, Internet Web browser type and version, operating system, referral source and pages visited).

All personal information that you provide to us must be true, complete and accurate, and you may notify us of any changes to such personal information.

2. HOW DO WE PROCESS YOUR INFORMATION?

The general Data Protection Regulation (GDPR) and UK GDPR require us to explain the valid legal bases we rely on in order to process your personal information. As such, we may rely on the following legal bases to process your personal information.

Information you give to us, may be used to:

  • Carry out our obligations to you, and provide you with the information andservices that your request from us.
  • Notify you about changes to our services.
  • Ensure that content from our website is presented in the most effective wayfor you and your device.
  • Administer our site and for internal operations including data analysis, testing and research.
  • Improve our site and ensure that all content is presented in the most effective way for you and your device.
  • Help us keep our site safe and secure.
  • Establish whether any of the services we offer may be of interest to you.

3. WHEN AND WITH WHOM DO WE SHARE YOUR PERSONAL INFORMATION？

  • Shipping and tracking information with third parties such as senders and recipients to perform collection and delivery services.
  • Personal information with third parties who are instructed to perform services on our behalf.  

4. HOW LONG DO WE KEEEP YOUR INFORMATION？

  • We will only keep your personal information for as long as it is necessary for the purposes set out，in this privacy Notice, unless a longer retention period is required or permitted by law (such as tax, accounting, or other legal requirement.
  • All information you provide to us is stored on our secure servers.

5. WHAT ARE YOUR PRIVACY RIGHTS?

We may update this privacy Notice form time to time. The updated version will be indicated by an updated ‘Revised’ date at the top of this Privacy Notice. If we make material changes to this Privacy Notice. We may notify you either by prominently posting a notice of such changes oy by directly sending you a notification.

6. How to complain?

If you have any concerns about our use of your personal information you can make a complaint to us at  customerservice@xlcourier.com.